There has been a lot of ongoing concerns about the Coronavirus COVID-19. As part of our effort to comply with the CDC's request for social distancing, effective immediately, all Landmark Bank lobbies will be closed until further notice. Our drive-thrus will remain open during normal business hours. We will continue to closely monitor the situation and seek to make the most informed decisions concerning the safety and well-being of our customers, employees and the communities we serve. Our thoughts are with those who have been impacted. We stand ready to work with those experiencing financial difficulty as a result, and we are taking the necessary steps to avoid potential disruptions of service to our customers.
We want to reach out and share a few of the ways we are here to serve you; our customer, during this time:
We encourage you to access your account from home using our electronic and telebanking services to make mobile deposits, view transactions, check balances, transfer funds, and more. We’ve made it easier than ever to manage your account digitally. If you need assistance accessing, using, or enrolling for these services please contact us at 225-683-3371. In addition, we ask that you use our ATM, night deposit, bank by mail, and drive-thru teller windows for deposit and loan transactions.
For additional information about COVID-19, get the latest report from the Centers for Disease Control at cdc.gov or your local health department website.
Cyber Security Awareness Tips
Security on mobile devices is a growing concern for many people as they begin to rely more on their mobile device for storing and accessing personal information. We put together some helpful security tips that you can do to better secure and protect your mobile device.
As a reminder to our customers: never give personal information to anyone over the phone, the Internet, or through the mail that you are not familiar with or did not initiate. Do not click on attachments included in unsolicited e-mails, especially those that encourage you to act quickly or else suffer some scary fate. These are almost universally scams or attempts to plant malicious software on your computer.
Text Message Scam:
Text messaging is another way thieves are trying to access your personal information. Consumers have reported receiving a text message on their cell phone that their credit card/debit card/cell phone service has or will be deactivated and they need to text back (or call a number and verify) account and PIN information. Of course if they do, they soon find their account has been hit by criminals.
Beware of Scam Callers:
We have received several calls from Landmark Bank customers who are receiving fraudulent calls regarding their debit card. These calls are not from the bank. Please DO NOT share information with anyone. HANG UP if you receive a call requesting your information.
Compromised Debit Cards:
We apologize to our customers who are having to replace debit cards due to network intrusions/security breaches from an outside merchant that may have put your card at risk. We at Landmark Bank take our responsibility to protect your account information seriously. If you have any questions, please give us a call.
Why is my own phone number calling me?
If you do get a call from your own phone or a robo-call, here's some advice to consider:
NOTICE OF EXPIRATION OF THE TEMPORARY FULL FDIC INSURANCE COVERAGE FOR NON-INTEREST-BEARING TRANSACTION ACCOUNTS
By operation of federal law, beginning January 1, 2013, funds deposited in a non-interest-bearing transaction account (including an Interest on Lawyer Trust Account) no longer will receive unlimited deposit insurance coverage by the Federal Deposit Insurance Corporation (FDIC). Beginning January 1, 2013, all of a depositor's accounts at an insured depository institution, including all non-interest-bearing transaction accounts, will be insured by the FDIC up to the standard maximum deposit insurance amount ($250,000), for each deposit insurance ownership category.
For more information about FDIC insurance coverage of non-interest-bearing transaction accounts, visit https://www.fdic.gov/
Corporate Account Takeover
The button tab below is to educate you on the dangers of Corporate Account Takeover.
CATO Information Security Awareness Presentation
Resources for Business Account HoldersThe Better Business Bureau's website on Data
Examples of Deceptive Ways Criminals Contact Account Holders
Information Security Laws and Standards Affecting Business Owners
Although banks are not responsible for ensuring their account holders comply with information security laws, making business owners aware of consequences for non-compliance if the information is breached can reinforce the message that they need to maintain stronger security. Breaches of credit and debit card information from retail businesses are common. Loss of that information or sensitive personal information can create financial and reputational risks for the business.
When providing security awareness education to corporate customers, banks may want to also alert business owners of the need to safeguard their own customers’ sensitive information. State statutes related to safeguarding customer information could be provided as part of the education process.
The Payment Card Industry Security Standards Council was launched in 2006 to manage security standards related to card processing. Any merchant that accepts credit or debit cards for payment is required to secure their data based on the standards developed by the council. The PCI Security Standards Council’s website https://www.pcisecuritystandards.org/securitystandards/index.php notes that noncompliance may lead to lawsuits, cancelled accounts, and monetary fines. The website provides information for small business compliance.
DDos AttacksDistributed denial of service online attacks and what they mean for you.
In recent months, many financial institutions of all sizes have faced online attacks meant to delay or prevent customers from accessing bank websites and related services such as online banking. In these types of attacks – known as "distributed denial of service" (DDoS) attacks – an institution's website is flooded with millions of requests for information at once in an effort to create a "traffic jam" that temporarily disrupts customers' online access.
Unfortunately, these types of incidents are becoming more frequent and Landmark Bank want to help you better understand these situations and what it means when we faced with such attacks.
What is identity theft?
Identity theft occurs when someone acquires your personal information and uses it without your knowledge to commit fraud or theft. It is a serious crime and cases are growing. An all-too-common example is when an identity thief uses your personal information to open a credit card account in your name.
No matter how cautious you are, there is no way to completely prevent identity theft from occurring. But there are ways you can help minimize your risk. This page contains valuable information on how you can protect yourself by managing your personal information wisely, the warning signs of identity theft, and what to do if you do become a victim.
Check your credit report
Order a copy of your credit report from each of the three major credit-reporting agencies every year. Make sure it is accurate and includes only those activities you have authorized. The law allows credit bureaus to charge you up to $9.00 for a copy of your credit report.
By checking your report on a regular basis you can catch mistakes and fraud before they wreak havoc on your personal finances. Don't underestimate the importance of this step.
Bank Contact Information
Virdie "Chip" Moeller
Protect Yourself Against Phishing
Phishing usually comes in the form of fraudulent emails that appear to come from legitimate sources. These ask customers to verify personal information or link to counterfeit Web sites that appear real.
Watch for emails that:
If you become a victim, contact: